Shipping policy
Order Processing
At Chawla Studio, all orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays are processed on the next working day.
Delivery Time
Delivery within Pakistan usually takes 3–5 business days. Delivery time may vary depending on your location and courier service.
Shipping Charges
Shipping charges are calculated at checkout based on your location. Occasionally, Chawla Studio may offer free shipping promotions on selected orders.
Delivery Coverage
We deliver nationwide across Pakistan. Customers are requested to provide accurate shipping details to ensure timely delivery.
Order Tracking
Once your order is shipped, you may receive a confirmation message or call with tracking details if applicable.
Delivery Delays
While we aim to deliver on time, delays may occur due to weather conditions, public holidays, or courier-related issues. Chawla Studio is not responsible for delays caused by third-party courier services.
Failed Delivery
If delivery fails due to incorrect address or customer unavailability, our team will contact you. Additional charges may apply for re-delivery.
Damaged or Missing Items
If you receive a damaged or incomplete order, please contact us within 24 hours of delivery at 0324-9020202 or chawlastudioofficial@gmail.com so we can resolve the issue promptly.
Our Commitment
At Chawla Studio, we ensure every order is carefully packed and delivered with the highest level of care to provide a smooth shopping experience.